Management Skills Certification Program – Chicago 2017-09-29T09:46:32+00:00
Management Skills Certification Program
Registration Countdown | Chicago
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Management Skills Certification Program

Equip your team with the practical tools and management skill sets required to achieve your organization’s “Desired Results”.

7 Sessions; 4 Hours each = 28 hours of intense results driven programing. Certification program packages essential skills training into highly interactive modules. The curriculum for this 28-hour program was designed by a “task force” of business and organizational leaders from the Chicago Region.

Participant Certification: Program graduates will receive their “Management Skills Certification” certificate appropriate for inclusion in their “personal file”.

Personal Development Plan Participants will create a customized Personal Development Plan for implementation in their workplace.

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Manager's team meeting

CEP’s unique ability to help us understand the principles that drive human behavior in our hospital environment and the practical skills that build effective teams & joint accountability is powerful. The payoff for us…teams achieving desired results & improved “customer satisfaction”, and increased revenue!!

Susan, RN, Merit Health

Concrete Practical Skills for Your Supervisors & Managers

These are just a few of core skills & critical issues this 28-hour certification program is designed to address.

  • Managing Difficult Employees

  • Developing Trust

  • Communication Skills

  • Building High Performance Teams

  • Difficult Conversations

  • Rewarding & Motivating

  • Mentoring & Teaching

  • Setting Limits

  • Joint Accountability

  • Leadership Principles

2017 Class Schedule & Program Content Classes run from 8am – 12pm Fridays

DATE COURSE INFO
Oct. 27 Becoming the Manager “They” Fight to Keep:

  • Becoming a “Principle Driven Leader”
  • Leaving Some “People & Things” Behind
  • Redefining Your Role & Responsibilities
Nov. 3 The Power of Trust on Your Team

  • Why You Need It
  • How to Keep It
Nov. 10 Supervising Difficult Employees

  • “Harnessing Harmful” Workplace Behaviors
  • Conducting Difficult Conversations
  • Setting Boundaries & Limits
  • Confronting Collusion
Nov. 17 Core Supervisory Skills

  • Rewarding Your Team
  • Teacher vs “Teller”
  • Delegation, Goal Setting, Motivation
  • Planning & Decision Making
DATE COURSE INFO
Dec. 1 Developing a Culture of Accountabilty

  • Becoming Proactive vs Reactive
  • Joint Accountability Principles
  • Creating an “Accountable Team” on Purpose
Dec. 8 Employee Engagement / Building Your Team

  • The Principles of Engagement: “How to Do It”
  • The Power of “Collaborative Groups”
  • What Your Team “Needs” From You
Dec. 15 Communicate “Like Your Life Depends on It”

  • Core Communication Skills
  • Communicating with Different Personalities
  • Do “They” Really Understand

My team was driving me nuts!! Employee conflicts, collusion, T&A issues, a bunch of stuff. My CEO hired CEP to help us develop our leadership skills. I discovered my team wasn’t the problem — I WAS. (I really knew I was not prepared to be a branch manager). CEP’s proven system of accountability, principles & leadership skills saved my life. Now I’m not afraid because I know what to do.

William, Bank VP

Registration Information & Payment Method

Phone registration: 708-665-8079

Fax registration forms to: 866-929-1217

Email registration forms to: lbrazelton@cepnetwork.com

Purchase Orders Accepted

Tax ID: 64-0844253

Make checks payable to:
Continuing Education Productions, Inc.

Mailing Address:
Continuing Education Productions, Inc.
P.O. Box 383
St. Charles, IL 60174

Classes conducted at:
Doubletree Suites by Hilton Hotel & Conference Center
2111 Butterfield Rd.
Downers Grove, IL 60515

Registration Fees

  • $1,795 Individual Registration
  • $1,595 Three or more from the same organization
  • Special “In-House” Options at your facility available. Call 228-424-2956 for more information.

Space is limited. Reserve your seat today!

Download Registration Form
Register Online

Classes conducted at Doubletree Suites by Hilton Hotel & Conference Center
2111 Butterfield Rd, Downers Grove, IL 60515